Frequently Asked Questions
Have questions? We're here to help. Search within the selected help category to find quick answers before contacting support.
shopping_bag Shopper Questions
Answers for visitors searching for stores, deals, and shopping information.
Why do I have to register?
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You don't have to register. You can use our Factory-Outlet-Center without registering.
However registered users have a few advantages:
1. Rate the outlet stores.
2. Submit reviews for the outlet stores.
3. Report incorrect or missing information about an outlet store.
What advantages does a registered user have?
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Registered customers have a few advantages:
1. Rate the outlet stores.
2. Submit reviews for the outlet stores.
3. Report incorrect or missing information about an outlet store.
Why can't I give a rating or review for an outlet store?
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If you can’t submit a rating and/or review for an outlet store, check the following:
- Make sure you’re registered and logged in.
Only registered and logged-in users can submit a ratings and/or reviews. - Check whether you’ve already submitted a rating or review for this outlet.
For each outlet store, a registered user can submit only 1 rating and/or 1 review.
Still have questions?
Can't find the answer you're looking for? Contact our support team.